General terms and conditions

**1. SCOPE OF APPLICATION** For the business relationship between Colltex AG, 8750 Glarus, Switzerland, and the customer conducted via the online shop of www.colltex.ch, the following General Terms and Conditions shall apply in the version valid at the time of the respective order, subject to the mandatory provisions of applicable law. The offers defined in the online shop are exclusively directed at customers with billing and delivery addresses in Switzerland and Liechtenstein. The customer accepts these GTC on the occasion of placing the order by ticking the appropriate box. **2. ORDER AND CONCLUSION OF THE CONTRACT** By clicking on the “SEND ORDER” button, the customer places a binding order for the items in the shopping basket at that time. This order shall represent a binding contract between Colltex AG and the customer. **3. PRICES AND PAYMENT** The prices in Swiss francs listed in the offer at the time of the order shall apply. The prices quoted are final prices, i.e. they include the applicable statutory value-added tax. In principle, payments are to be made by credit card. **4. SHIPPING** The delivery date requested by the customer will be met if possible. Dispatch is only possible within Switzerland and Liechtenstein. The shipping costs are shown in the shopping cart. Possible further fees shall be to the charge of the customer. **5. RIGHT OF RETURN (ROR) AND RIGHT OF WITHDRAWAL** The ski skins are products custom-made according to the customer's wishes. Therefore, it will not be possible to return the product. An exception is only made if the product is defective. **6. WARRANTY/GUARANTEE** The statutory warranty for defects shall apply. Any decision as to a repair, replacement, or refund of the purchase price of a product lies with Colltex AG. If defects are discovered, the customer shall immediately have to contact Colltex AG by e-mail at info@colltex.ch and describe the alleged defect, as well as attach detailed photographs of the goods and the link to the order. **7. DATA PROTECTION** Colltex AG may process and use the data collected within the scope of the conclusion of the contract for the fulfilment of the obligation arising from the purchase contract as well as for marketing purposes. The data may also be passed on to commissioned and authorized service partners (logistics partners) or other third parties if this should be necessary for the performance of the services. [Further data-protection regulations are available here](https://www.colltex.at/en/data). **8. FINAL PROVISIONS** Should individual provisions of the contract, including these provisions, be or become invalid in whole or in part, or should the contract contain an unforeseen omission, the validity of the remaining provisions or parts of such provisions shall remain unaffected. The ineffective or missing provisions shall be replaced by the respective statutory provisions. Swiss law shall apply. Unless otherwise agreed, the place of jurisdiction shall be the competent court at the registered offices of Colltex AG or the court at the domicile of the defendant party.